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Brick & Click 2020 has ended
Welcome to the 20th Annual Brick & Click Conference (and our first time being 100% virtual) - we’re glad you’re here!

Want to learn a little bit about your host (B.D. Owens Library)? Take a look here

Conference Proceedings                                                                                             
Back To Schedule
Friday, November 6 • 11:32am - 11:47am
All Good Things Must Come to an End: When Library Staff and Patrons Pass Away

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Over the years, one library has worked with survivors of patrons who have passed away, sometimes unexpectedly. Within the interval of a few months, the library had to respond to the unexpected deaths of several library employees, one of whom was a circulation desk supervisor. Beginning with established but unwritten policies for deceased patron, the library improvised responses. This session will share our experiences in piecing together our response to the loss of these staff members. Issues we have addressed have included: communicating with family, disposition of personal property at work, processing timecards, and identifying/tracking/handing off work in process at the time of the staff member’s passing. The question and answer portion of the presentation will include time for attendees to share experiences and ask questions.

Speakers
avatar for Rob O'Brien Withers

Rob O'Brien Withers

Access Services Librarian, Miami University
I've worked in varying sizes of academic libraries (ranging from college to ARL) and in various types of positions (access services, technical services, web development, and a 10 year run as Assistant to the Dean. I've never found a library position that I didn't like. For the past... Read More →


Friday November 6, 2020 11:32am - 11:47am CST